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Frequently Asked Questions

Terms and Conditions
How do I earn?
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Answer: By visiting our website, you can "Add to Cart" the product of your choice and confirm the order by going to the Checkout option with your name, address, and phone number.

How long does it take to receive the product?
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Answer: Standard delivery takes 2-3 business days within Dhaka and 3-5 business days for locations outside Dhaka. We ensure prompt shipping to get your products to you as quickly as possible.

Can I order with cash on delivery?
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Answer: Yes, we offer Cash on Delivery (COD) services nationwide. You can pay the delivery agent once you receive and inspect your package.

What should I do if the product size does not match?
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Answer: If the size doesn't match, please notify us within 24 hours. We offer size exchanges subject to stock availability and our return policy conditions.

Can the product be exchanged?
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Answer: Yes, products can be exchanged within 24 hours of receipt, provided they are unused, unwashed, and have all original tags and security stickers intact.

Can custom designs be provided?
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Answer: Currently, we focus on our curated seasonal collections. For bulk custom orders, please reach out via our "Business with Us" or "Contact Us" pages to discuss possibilities.